Return & Exchange Policy

Thank You for Shopping with Us!

Your satisfaction is our top priority. Please review our cancellation and refund policy below:

Cancellation Policy

  • No cancellations are accepted after an order is placed — all sales are final.

Exchange & Replacement Policy

  • We offer replacements (no cash refunds) under the following conditions, with a package-opening video required:
  • You received the wrong item or a product is missing, or The item has a manufacturing defect.
  • Once we verify the issue from the video, we will dispatch a replacement free of charge.

Non-Returnable Items

  • For hygienic and sanitary reasons, innerwear products are not eligible for return, refund, or exchange — this includes replacement requests for these items.

How to Request a Replacement

  • Record a video while opening the package, clearly showing the product and its condition (Video must be Uncut & Unedited)
  • Send the video to our support team within 7 days of delivery.
  • After review, we will initiate the replacement process at no extra cost.

Additional Details

  • No cash refunds are issued under any circumstances.
  • We reserve the right to decline any replacement claim if video evidence is missing or inconclusive.
  • This policy applies to purchases made directly through our store.

Need Help?

If you have any questions or concerns, don’t hesitate to reach out to us at +91 7718903346 We’re here to assist!